Privacy Policy

Fg65 Privacy Policy — How Safely We Handle Your Data

Fg65 places the highest priority on user privacy. This policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 SSL Secured Written in Bengali

Important Note: By using the fg65 platform, you are considered to have accepted this Privacy Policy. If you disagree with any of the terms, please contact fg65 Support.

Every time you open an account, play a game, or download our app on fg65, certain information is generated. We use this information to provide you with a better experience, ensure security, and meet our legal obligations.

Many people have questions about privacy — "Where is my data going? Who can see it?" This page aims to answer those questions clearly and plainly. No hidden language, no confusing legal jargon.

Our Commitment to Your Privacy

6 Reasons Your Data Is Safe at fg65

SSL 256-Bit Encryption

Every transaction and login session on fg65 is encrypted with 256-bit SSL — as secure as your bank.

Never Sold to Third Parties

Fg65 never sells your personal data to advertisers or any other third party.

Secure Server

All data is stored in internationally certified, secure data centers. Unauthorized access is strictly controlled.

You're in Control of Your Data

At fg65, you can view, correct, or request deletion of your personal information at any time.

Minimal Data Collection

Fg65 only collects data that is strictly necessary to provide its services and maintain security.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time — no hassle involved.

1

What Information Do We Collect?

Fg65 collects three types of information — what you provide directly, what is generated automatically as you use our services, and what we receive from third parties.

A. Information You Provide Directly

  • Full Name, Date of Birth & Mobile Number (at registration)
  • Email Address (Optional)
  • Payment method details (bKash / Nagad / bank account number)
  • A copy of your national ID or passport for KYC verification
  • Messages & Requests Sent to Support

B. Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Login & Logout Time
  • Pages visited and time spent on each
  • Records of betting and gaming activity
Data Type Why It's Collected Retention Period
Identity InformationAccount Verification & KYCUp to 5 years after account closure
Payment InformationTransaction ProcessingAs required by law
Gaming HistoryDispute Resolution & SecurityUp to 3 Years
Log DataSecurity Monitoring90 Days
Cookie DataTo improve user experienceSession or 1 Year
2

How Is the Collected Data Used?

Fg65 uses your data only for specific purposes — each of which is clearly outlined below. Your information is never used for any other purpose without your consent.

  • To create your account and verify your identity
  • To process deposits and withdrawals
  • To prevent fraud and unauthorized access
  • To assist with customer service and dispute resolution
  • To meet legal obligations (such as AML requirements)
  • To improve your platform experience
  • To send you relevant promotions with your consent
  • For responsible gaming monitoring & support

fg65 never uses your data for automated decisions that could work against you — such as suspending a service. Decisions of this nature always involve human review.

3

Who is your information shared with?

Fg65 does not sell your data or share it unnecessarily. However, limited sharing is required in certain situations.

When It's Shared

  • Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, or your bank
  • Security Partners: For fraud detection and prevention
  • Legal Authority: When required by a court order or a legitimate request from a regulatory authority
  • Game Providers: Only the information necessary to play specific games

Never shared

  • To advertisers or marketing companies
  • To any third party without your consent
  • To other gaming platforms
  • To any data broker or research organization
4

How Do We Keep Your Data Secure?

Fg65's security is built in multiple layers. If one layer is compromised, the others remain in place to keep you protected.

Encryption
TLS 1.3 encryption is used in transit and AES-256 encryption is used at rest. Passwords are never stored in plain text.
Two-Factor Authentication (2FA)
OTP verification is required at login, and instant alerts are sent for any suspicious access attempts.
24/7 Security Monitoring
fg65's security team monitors the system around the clock. If unusual activity is detected, automated protections are triggered instantly.
Regular Security Audits
Third-party cybersecurity experts regularly audit fg65's systems.
Data Backup
Encrypted backups of all data are stored in a secure location — your information stays protected even in the event of a disaster.

Data protection is a shared responsibility. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact fg65 support immediately.

5

Your Rights Over Your Data

As an fg65 account holder, you have several rights over your personal data. To exercise these rights, please contact our support team.

Right to Access
You may request to know what information fg65 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
After your account is closed, you may request deletion of any data held beyond legal obligations.
Data Portability
You may request a downloadable copy of your data.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Marketing Opt-Out
You can request to stop promotional messages at any time.

To exercise these rights, email us at: privacy@fg65.bet — responses are typically provided within 30 business days.

6

Cookie Policy

Fg65's website and app use cookies — small text files stored on your device that help improve your browsing experience.

Cookie Type Purpose Duration Type
Session Cookie To keep you logged in Until the browser is closed Essential
Preference Cookie Remembering Your Language & Interface Settings 1 Year Essential
Analytics Cookie Site Usage Statistics 90 Days Analytics
Security Cookies Fraud Detection Session Essential
Performance Cookies Optimized Loading Speed 30 Days Optional

You can manage cookies through your browser settings. However, disabling essential cookies may cause some fg65 features to not function properly.

7

Protection of Minors

Fg65 strictly prohibits use by anyone under 18. We do not knowingly collect data from minors. If an account holder is found to be underage, the account will be immediately suspended and all associated data deleted.

If you suspect that a minor is using fg65, please immediately support@fg65.betto notify.

8

Policy Changes & Communication

Fg65 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered mobile number or email. Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any questions or concerns regarding this Privacy Policy, please contact us: privacy@fg65.bet

FAQs

Account & Bonus Inquiries

There are a few reasons your account may be locked — too many incorrect password attempts, a security verification requirement, or detection of suspicious activity. Start by using the "Forgot Password" option — an OTP will be sent to your registered mobile number. If that doesn't work, contact fg65 Live Chat directly. The support team will verify your identity and help you recover your account. If your KYC verification is pending, submitting it will reactivate your account. Most cases are resolved within 24 hours.

Wagering is simply a matter of multiplication. Say you receive a ৳1,000 bonus with a 5x wagering requirement — that means you need to place ৳1,000 × 5 = ৳5,000 in bets before withdrawing the bonus funds. A few important points: (1) not all games contribute equally to wagering — Sports Bets count at 100%, but some slots may only count at 50% or 20%; (2) when your own funds are combined with bonus funds, your own money is generally spent first; (3) there is a time limit to complete the wagering requirement — typically 7 to 30 days. On fg65, the wagering requirements for every bonus are clearly stated on the bonus page.
Get Started Safely

Your data is safe — join fg65 with complete peace of mind

Your privacy and security are the top priority at fg65. Register with confidence and enjoy the best online gaming experience.

For users 18 and above. Your information is completely secure.

বাংলা